It is possible to create multiple TAG users. Every user will get their own account, which can be managed individually.
To manage, add and remove users, follow these steps:
1. Log into TAG with your account
2. Go to 'Users'
3. Here you can add a new users or edit (and delete) a user.
Note: The "P" means that the user is the "Primary Contact" for the account.
4. Click on edit and you can change and save details or delete a user.
The package "Complete" also has agents. Which is something different than a TAG user. A TAG user manages settings, while an agent responds calls, based on the availability of the agent.